Honeymoon Day 7

I woke up and went online to check in with Delta and confirm our seating and to acquire our boarding passes.  I received notification that one of our flights had been oversold.  Given how wiped out we were, we decided to breakfast, check out of the hotel close to 11, and then just go to the airport a full 11 hours before our flight.  We decided this for a couple of reasons:  1) Given that our flight was oversold, we thought that Delta might appreciate volunteers and that they might get us home EARLIER than we had planned, and 2) the Las Vegas airport is a veritable castle of entertainment in its own right, and we could easily kill the time exploring if we wanted.

The place was JAMMED!  All of the check-in counters for all airlines had incredibly long lines.  Thankfully we had no baggage to check so we side-stepped all of that.  We found out later that all those people were victims of the week’s horrible weather, which had closed airports and cancelled connecting flights all over the place.  They were just now finally getting to go wherever it was they were going. 

We also found out that you can only volunteer to abandon an oversold flight when the airline calls for volunteers, which only happens when they realize that they don’t have enough room for everyone on the plane.  Oh well.  We explored, watched some Star Trek, ate, and caught our original flight.

A note about what I’ll call "pseudo-checking" your luggage.  You’re allowed two carry-on items on most airlines.  However, if the plane you’re taking is one of the smaller models, the overhead compartments of and into which one of your bags will not fit, you can tag your bag at the gate and leave it at the end of the breezeway and they will stick it in the belly of the plane for you and remove it at the end of that flight, putting it back on the breezeway for you.  I did that last month on the trip to Arkansas, and I did that on the trip to Vegas.  There were no problems.  The plane we were taking from Vegas to Detroit was large-ish, but they were making please at the gate to have people put as much stuff as possible under the seat in front of them.  (They’ve done this to themselves, and I’m not sure they even realize it.  They now charge a small fortune to check baggage, so it’s no wonder people are cramming as much as they can into carry-on items!)  So I figured I’d be noble and magnanimous and volunteer to pseudo-check my larger bag.  Apparently, when you do this on a big plane it’s the same as if you had formally "checked" that bag.  She asked what our final destination was, and I didn’t say Syracuse.  I told her, "I want this bag back in Detroit," thinking I was telling her I wanted it back on the breezeway along with the walkers and baby strollers that eventually would appear there.  Alas, they put it in with all the other checked baggage, and we had to exit security at Detroit, fetch the damn bag, and re-enter security.  *sigh*

Other than that annoyance, the trip home was uneventful.  Taking the overnight flight with "poor" sleep was a great cure for jet lag.  Sleep came very easily last night and I write this from work this morning feeling mostly refreshed, my body not at all "confused" as it was that first morning in Vegas. 

I have some comments about the "Vegas Experience", but I’ll save them for a later post.

Honeymoon Days 5 & 6

Day 5

Amanda’s stomach wasn’t feeling the greatest this morning.  I ran across the street to McDonald’s to grab breakfast for me, coffee for her, and returned where we relaxed and watched videos on the computer.  I left her to play in the 10:00 daily poker tournament.  I again did not place well, but I played well and had fun.  By the time I got back, Amanda was feeling better and we went out. 

We booked tickets for the DInner and Tournament at Excalibur.  We then boarded the "Deuce", which is a public bus that does nothing but go up and down the Strip all day.  We rode it up to downtown and looked around Fremont Street.  Compared to where we are staying and have spent most of our time, this section of Las Vegas seems very, very…"tired".  While there’s a lot to see, it’s not nearly as well kept up as the lower strip.  I would not feel comfortable walking there at night. 

We made it back down to the south end of the strip in plenty of time for the dinner and tournament.  I was less-than-enchanted by the nickel-and-diming that went on (I’ll write more about that in a later post), but the entertainment was awesome.  Real horses and riders having an extremely well-rehearsed and well-choreographed "tournament" right in front of us.  There was not a bad seat in the house.  I dare say it was one of the highlights of our trip!

Before coming we had planned on seeing The Lion King, which is playing right here in our casino.  At this point in the trip, however, we have seen (and spent!) so much, it seems almost frivolous to do so.  We’re probably just going to relax tomorrow and keep things low-key.

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Day 6

Low-key indeed.  We lounged around the hotel room for much of the morning.  I left in search of the concierge to make sure the hotel would let us check our bags after checkout tomorrow, as we have a very late flight and don’t want to be lugging them around all day.  I looked at the hotel’s gift shop and then went next door to the Luxor to play some cash poker.  I did well, leaving the table with $126 more than I started with.  On the way back to the room I shoved a little money into a slot machine in Mandalay Bay and made another $50.  Not bad!

Amanda and I walked over to the Hooters Hotel and Casino to have a late lunch/early dinner and to generally check the place out (as we’ve been doing with all the hotels).  They have a neat pool area with a large water fall! 

Tomorrow is checkout.  We’re ready to go home.  We have tentative plans to take a tour bus dedicated to sight seeing, and to stop and at least look around in the Venetian, currently the largest hotel in the world.

Honeymoon Day 4

Yesterday (Tuesday) we booked a tour to Hoover Dam for today.  The bus picked us up a little after 9 with only a minimal amount of confusion.  (Thankfully, we chose to give them my cell phone number.)  We made several more pickups and were delivered to the basement of Planet Hollywood where we disembarked, paid the balance of our tour fee, and boarded another motor coach.  Our tour guide, Steve, was incredibly well-versed in all things Vegas and the surrounding area.  Our trip was accompanied by a non-stop narrative about the history of Las Vegas and, as we approached it, Hoover Dam.

I have seen several documentaries on the building of Hoover Dam and knew everything they were telling us already.  But nothing can prepare you for the sheer enormity of the thing.  I mean, MY GOD, it’s HUGE!  We took the elevator down into one of the two turbine rooms.  It was amazing to see all the stuff I’d only seen on TV.  As we left the lower levels and were in the elevator, our tour guide (a man with quite a sense of humor) informed us of the following: "If you go out on top of the dam and look down, you’ll see the area you just left.  If you lean over a little more, you’ll RETURN TO the area you just left.  [laughter]  It happens more often than you think.  Usually to husbands."  Then he looks right at Amanda, who is standing next to him, and says, "Weren’t you here last year with another guy?"  The look on Amanda’s face was priceless.

We left the guided tour and walked across the top of the dam, taking lots of pictures.  It’s funny to me that if you decide to go to the top of the Empire State Building, there are all sorts of gates and fences to keep you from plunging to your doom.  But at Hoover Dam, there’s nothing more than a waist-high wall between you and certain death. 

The views of the dam and the gorge were impressive, but as we left the dam our bus stopped at the Lake Mead Overlook.  WOW.  The view there was incredible.  We had clear blue sky and practically no smog.  The view of the lake and the valley was stupendous.  I could have stood there for hours just soaking it all in. 

On the way back we stopped at the Ethel M (as in "M"ars) Chocolate Factory, grabbed a free sample, surveyed the botanical gardens (at a chocolate factory?) and got back on the bus for the hotel.  We rested up and decided to try and track down the "Deuce", a dirt-cheap public bus that runs up to downtown where we thought it would be nice to see the Fremont Street Experience.  Well, it was early evening and that thing was packing the riders in like sardines.  We decided not to pursue that line of entertainment and instead took the elevator to the top of Paris, Las Vegas’ Eiffel Tower.  The views were awesome!  When we got down we caught the fountain show at Bellagio across the street and then went in search of food.  We walked into several places, but ended up at a place called Battista’s Hole In The Wall Italian restaurant.  WOW.  This was my kind of place!  The originator (now dead) appeared to make a habit of keeping every knick-knack he ever came across, bringing it to his restaurant, and either displaying it in cases or nailing it to the wall and/or ceiling.  There were hats, little glass bottles, baskets of all sizes, fish nets, hundreds of celebrity photos, and even a boat.  As if all this ambience weren’t enough, a tiny 80 year-old man came around and serenaded us with an accordion. 

We left there stuffed and resolved to walk all the way back to our hotel (at least a mile, maybe more) in order to burn off some of that dinner.  We made it back and fell asleep quickly.

Honeymoon In Vegas

I decided it would be a good idea to journal our daily adventures on our Honeymoon.  We’re in Las Vegas staying at Mandalay Bay.  Today I recorded days 1-3, and plan to author entries daily for the rest of the trip, though I might net have handy access with which to upload/post them.  In-room ‘net access is $15/24 hours!

Day 1:

We flew out of Syracuse mostly on-schedule.  The flight to Detroit was uneventful.

Detroit has this incredibly "psychedelic disco tunnel" running under the runway between the two main terminals.  It’s pretty amazing!

We got to Vegas early, actually.  We caught an airport shuttle to our hotel (Mandalay Bay), checked in with a desk clerk named Kyle who has obviously worked here for quite some time.  Watching him operate the keyboard of his computer was a "show" in and of itself! 

We spent the next couple of hours exploring the casino.  It was Sunday night on the off season, so we had no trouble getting around, even though most everything was closed.  The place is AMAZING.  "Huge" just doesn’t even begin to describe it.  We would soon learn that "Opulent" is the best word to describe damn near everything on the strip.  We found a burger bar in the "mall" section of our hotel and had dinner.

Jet lagged, we return to our room at about 9:00 local time, midnight our time, and crash/fall asleep within half an hour.

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Day 2:

We awoke at about 5:00a and decided to explore the lower end of the strip on foot.  We had breakfast at McDonald’s across the street from the hotel.  We wandered through our hotel into the Luxor, which–along with Excalibur and MGM Grand and Mandalay Bay–are all owned by the same company.  The lobby of the Luxor is incredible!  I always thought the main pyramid would be full of rooms.  Turns out, the rooms are only along the edge.  The entire inside is hollow and houses the registration desk ,shops, a museum exhibit, bars, and all sorts of things.  The casino is in the basement.  We walked through Luxor, through Excalibur, and out onto the strip.  We wandered up the street making note of things we’d want to see later on when they were actually open; Bellagio fountains, the M&M store, Eiffel Tower at Paris, Las Vegas, etc. We got on the Monorail and took it all the way to the northern terminus and then rode it back down to the MGM Grand.  We crossed the street and caught the tram from Excalibur to Mandalay Bay, made our way back to our room, and had a bit of a rest.

While Amanda tried to nap, I registered with the Players Club and played a little bit of poker, registered for the 3:00 Hold ‘Em tournament, and returned to the room.  Amanda had been unable to sleep, so we went to the Shark Reef Aquarium and had lunch at the hotel’s buffet before my tournament.  I had fun, but did not do well in the tournament.  Amanda had a blast at the spa, getting an eyebrow waxing and a massage.  I joined her in our room where we enjoyed an evening in.

—–
Day 3:

We awoke at a more reasonable hour today.  Lamenting the availability of "cheap eats" that many people seem to talk about, we looked more closely at a deal we had seen at Excalibur.  $30/person, all you can eat, all day long.  It was true!  We bought it, got our bracelets, and had breakfast.  Then we did some shopping and looking around on the lower strip, booked a tour to Hoover Dam for tomorrow, went back to Excalibur for a snack, and then back to our room. 

We took a nap, went for lunch, saw the Titanic exhibit at the Luxor, and then saw Avatar at the UA Theatre just up the street.  We went back to the Excalibur for a light dinner, and retired to our room to watch "Lost".

And now a word about what I have labelled "Tourist Whores".  Around nearly every corner, even at booths in and obviously sanctioned by the hotels, are these annoying creatures.  They are to be avoided at any cost.  You can tell when you are being approached by one of these beasts by the dripping politeness of their mating call: "Will you be in Las Vegas tomorrow?"  The best way to counter their "attack" is with a terse (even rude) "no".  DO NOT BREAK STRIDE.  If they sense weakness they WILL flock to your location and surround you, pelting you with offers of comped hotel rooms and "free" shows.  GET AWAY, get away FAST!

The Adventure


What follows is a story Kyle wrote for his English Language Arts class.  He was given the first line and had to fill two pages with a story that follows.  I have re-typed it here, accurate and true to exactly what he wrote.

For those who don’t know, Kyle is my younger son.  He’s 12 and in 6th grade.

———-

“How could you do this to me!?” screamed the robot as he peered through the small hole. The professor sighed. “I need someone to go to the surface and collect data on the outside world. And since no human would do it…” Robby understood. “But couldn’t you get another robot to do it?” The professor replied by hitting the RELEASE button instead.

The capsule zoomed straight upward, with Robby in it. He had taken tests so that he could survive a jaunt to the outside world, but in his haste, he forgot his special suit to survive the trip. The pod suddenly stopped, and the ride was over. He shakily climbed out, studying the pod for damage. It was beaten up, so he would need to find spare parts to fix it. Robby heard something growling nearby. He stiffened, wondering what to do. He could fight it, but he could die. So he decided to wait. A good move, as it turned out, for a dog jumped into the air, inches from Robby’s nose. He opened a closed eye. It apparently was sniffing it, hunger in its eyes. “There, there boy. I won’t hurt you”. This voice came from nowhere, startling Robby and the dog. A man in a leisure costume came out and patted his knees, leaning forward. Poor guy, he’ll get mauled. As Robby thought this however, the dog leaped into the man’s arms. It was his, apparently. Robby entered this in his database, thinking it would be useful. The man looked up. “And who are you?” Robby took a deep breath and explained his mission. The man nodded. “I know the perfect place to get information.” He pointed toward a large brick building labeled LIBRARY. “It has all kinds of knowledge and wisdom.” Robby thanked the man and rushed to the library.

Inside, there were thousands of books, a very outdated idea, filled with knowledge and wisdom. One of them was an extremely large encyclopedia about the history of the world. He figured it could fit in the pod. But how could he obtain it without attracting attention? He noticed a man taking a large stack of books to a counter that said TAKEOUT. That must be where they take the books out. Thinking he could take this book out, he checked its date. 2017. Perfect. He went to the counter and said, “I’d like to take this book out.” The lady typed something in the computer and stamped his book. “Have a nice day!” she called after him as he left.

He arrived back at the pod and found spare parts in a junkyard to fix it with. After fixing the pod, he connected the professor. There was a pause, than an angry voice rang out, “WHAT DO YOU WANT!!!!!!!!!!!” Robby sighed. It would take forever to tell him the situation. “ Professor, I have obtained the history of their civilization. Their record-keeping process is very primitive. They still use books!” The professor listened, then smiled. “ I will buzz you back to the lab for further debriefing.” He pressed a button, and then the capsule fell through the Earth, eventually coming to a halt. Robby climbed out with the book in hand. The professor chuckled. “ Ah, yes. The history of their society in a single book. It should take a few hours to transfer to our computer records. Bit first, I need to check if it is legit….” He grabbed the book and flipped through the pates. “ Yes, yes, this should do nicely. Now, I’ll just take it to the scanner for safekeeping.” He turned and left the room. Robby wondered if he did the right thing.

After the book was scanned, Robby took the book to the surface world again and returned. As he got ready for bed, wondered if the book was accurate. He went to the computer and started reading the book.

 

THE END

It’s travel time again!

I am accompanying Brady to Arkansas to see his girlfriend.  Well, he is going to see his girlfriend.  On behalf of Amanda, Jeannie, Darren, and myself; I am going to "meet the parents".  It seems that despite Brady introducing Victoria to Amanda and me and Victoria introducing Brady to HER parents (in D.C. this past Summer, where they met in person for the first time), neither of them had the good sense to introduce the parents to each other.  They then did a good job of being upset when none of us (parents) would let either of them go see the other.  Maybe some day they’ll get it. 

ANYHOW, we left Syracuse at 7:30 this morning, flew to Philly, short layover there before our flight to Charlotte, and are now waiting a couple of hours before our flight from Charlotte to Little Rock departs.  Victoria lives in Mena, Arkansas, which is about a 2.5 hour drive from Little Rock. 

Aside from looking forward to meeting new people and seeing new places and trying new food, I love watching people.  Not the same people I see day-in, day-out; but NEW people.  Some people stand out:

– The guy on the plane who thinks the safety regulations don’t apply to him and leaves his tray table down despite several instructions to raise it. 

– The parents with a very small child who get on the plane, get seated and all their luggage stowed, and then–as the last of the passengers are trickling onto the (smallish) plane–THEN ask if they have time to change the little one’s diaper.

– The older sister (about 3) of the dirty-diapered little one, the parents of whom don’t seem to think that she needs to wear a seat belt. 

– The woman in the airport terminal who sits, looking furtively around with her mobile phone stuck to her ear for over 10 minutes without saying anything.  (On hold?  Nervous?  What?)

– The women with stiletto heeled, elf-toed boots.

– The people–including myself–wandering forlornly in search of AC outlets, which airports seem to go out of their way to HIDE from people. 

Brady and I had lunch in Charlotte at a BBQ place.  I had pulled pork, a fried pickle of all things, and "hush puppies" (which I mistook for mini corn dogs but were nonetheless delicious in their own right).  We have a long layover and are lazing about the terminal awaiting our flight.

More ramblings as time permit.  And check out Facebook for more pics as the trip progresses!

Get the whole picture

When you have as many computers to maintain as I do, you try to automate as much as is practical.  I do as much remote maintenance as possible from my office so as not to waste time schlepping all over campus.  (It’s only PART laziness, I assure you!)  However, sometimes there is no substitute for on-site inspection of a problem.

This one particular computer in the Levitt Center has been brought to my office three times because "it’s not working".  I get various reports, from "it’s not working" to "people can’t log in".  Nothing terribly specific.  Each time it comes to my office, I re-image it and send it back.  A few days later, I get another report.

This time, I returned it to Levitt myself.  I hook it up.  It fails to detect network connectivity.  I unplug/re-plug its cable.  I know there’s nothing wrong with the computer, because it was working FINE in my office a scant 5 minutes ago!  I go downstairs and inspect the switch.  There’s a link light, but it only shows a 100Mbit connection.  (This computer is capable of 1000Mbit, as is the switch.)  I go back to my office and check the switch configuration.  The port is properly configured. 

So I take another cable with me and go back to Levitt.  I plug in the computer using the "new" cable and it works.  Success!  But WHY?!  The cable to which it was previously connected was "store-bought", not "hand-made".  Almost none of these things fail!  So I pulled it out of the cabinetry and, on a lark, I look at the end before I toss it in the trash. 

Lo and behold, there is a single, tiny grain of sand lodged in one of the 8 pin slots.  I removed the grain, re-attached the cable and it works just fine now.  No amount of remote management–or even instruction of anyone else in the troubleshooting of this problem–would have led me to this result.  Sometimes, you just have to go see for yourself.

10 Albums/Songs that shaped me

Since both my sister and my wife have tagged me on their lists, I had to come up with my own! I, too, went a little over 10.
———-
1) The Roaring 20’s, Vol. 4 (Enoch Light) – One of my earliest recollections of snappy, up-beat jazz; this album is full of feel-good music and lyrics that don’t weigh you down. With song titles like "Ain’t We Got Fun?", "Barney Google", and "S’wonderful", you can’t HELP but smile when you hear this album! I’m glad my Dad had TWO copies of this album. I’m pretty sure I wore one of them out! It was the first LP I digitized with my MP3 turntable.

2) Xanadu movie soundtrack – God help me, I fell in LOVE with this movie when it came out! I don’t know WHY. I was all of 12. Maybe it was ONJ at, arguably, her hottest. Maybe it was Gene Kelly, whose dancing I had seen and admired. Maybe it was the ELO songs. Or maybe it was the notion that dreams can come true. I would play my LP over and over while studying the enclosed lyrics sheet. When I later got my own boom box, the soundtrack was one of the first tapes I bought and played frequently. I bought the movie when it came out on VHS, DVD, and now always have it on my iPhone. As well as the soundtrack. 🙂

3) Eddie Murphy: Delirious – Any serious critic will have to list this somewhere on their top 10 comedy albums of all time. I first heard portions of this on the school bus heading to/from soccer games. One of the older guys had a boom box and a copy of Delirious and we would all huddle in the back. Loud enough for all of us to hear was, however, not quiet enough for Coach Bassett, sitting up front, NOT to hear it. I remember noticing him sitting in the front seat right behind the driver, facing forward, and literally bouncing up and down in his seat as he was stifling giggles and pretending not to hear it because hearing it would mean telling us we had to turn it off. The "Ice Cream Man" sketch and the Barbecue sketch are some of the funniest things done by anyone anywhere. Goonie Goo-Goo.

4) Allan Sherman’s Mother Presents: My Son The Folk Singer – My introduction to Borscht Belt humor (though I didn’t know it was called that at the time), this album was full of stuff that sounded funny to me as a kid, though I didn’t know why and would not discover and understand the references to Jewish culture for decades. I remember listening to "Sarah Jackman" with Brian Fagan and him giggling at the line, "a regular Lolita" and not knowing why (and wondering if HE knew why!). I remember not getting the double entendre in the line "My Zelda, she found her big romance when I broke the zipper in my pants" from "My Zelda". I listen to this album today and still giggle, though I still wonder what’s so funny about "Stein with an ‘e-i’ and "Styne" with a ‘y’."

5) Super Trouper (ABBA) – I’m a huge ABBA fan in general, but if I could have just one album to which to listen on a desert island, this would be the one. It has a little bit of everything I enjoy.

6) Gordon (Barenaked Ladies) – This is EARLY BNL when they were all about FUN and making fun music. There are some messages if you care to listen for them, but the music is GREAT "gettin’ stuff done" music. I will frequently just set iTunes to loop through this album for hours at a time while I’m churning through stuff at work.

7) Overture, Die Fledermaus – I know every note of this thanks to the Tom & Jerry short, "The Hollywood Bowl". I would watch T & J religiously every day after school on WPIX and this was one of my favorite episodes. I know nothing about the opera, but I LOVE the music!

8) Stuttering (Ben’s Brother) – This song appeared on TV a couple of years ago (well, 30 seconds of it, anyway) as the soundtrack for a breath mint commercial. It struck a chord in me when I was at perhaps the loneliest point of my Life. It gave me a bit of hope, and I dreamed of the day I’d play it FOR someone instead of just wishing to HAVE that someone. (AND now I have her!!!)

9) The Best of the Manhattan Transfer – The soundtrack for my senior year of High School and Freshman year of college. One of the first CDs I ever owned and still play frequently. Lots of jazz, and their rendition of "Body & Soul" is practically an education in jazz all by itself.

10) The Little Mermaid Soundtrack – This movie heralded Disney’s return to animated movie feature. I fell in love with the movie and the soundtrack. You know how with a lot of movie soundtracks most people never play the instrumental stuff? After all, that stuff never gets any radio play! Well, I play this album all the way through and LIKE IT.

11) Holding Out For A Hero (Bonnie Tyler) – Everyone has that one song that can always "get them going" no matter what. This one’s mine. I find it grossly unfortunate that it rose to fame as the soundtrack for a farm tractor chicken fight. 🙁

12) Vienna (Billy Joel) – I someday will visit this city because of this song. If #11 pumps me up, this one always makes me relax.

Cash and Credit: Time to change places!

It’s time for people who still use cash to start paying up. If you patronize small businesses, you’ve likely seen signs informing you that they have a minimum purchase amount before they will let you use a credit/debit card in their establishment. This is because of the exorbitant fees they must pay on each transaction. If they allow a transaction below that minimum, they will actually LOSE MONEY on that sale. You can’t stay in business very long by doing that! (These minimums are a direct violation of their Merchant Agreement with Mastercard/Visa, but I’ll save that rant for another day.)

When credit cards first came on the scene, they were a huge inconvenience to merchants. They had to fill out the paper slip with the customer’s information, submit the slip to the credit card company, and then wait for their money. Cash was practically instant money in the bank (after it had been officially recorded on the next business day).

But NOW “instant” truly IS instant! Technology now allows for near-instantaneous transfer of funds from account to account. The vendor gets his money immediately. CASH is now inconvenient! It means having to reconcile your cash drawer on a regular basis and schlepping to the bank to make a deposit and waiting a full day for that money to show up in your account. Even though it’s “in hand” immediately, it’s not available for your use in paying bills by check or online until the bank officially receives and acknowledges it.

So I think it’s time for a shift. Credit card companies need to completely overhaul their fee structure and make use of their services by merchants more reasonable and affordable for low-price transactions (or waive their fees for all transactions under, say, $10). And merchants should now start charging an “inconvenience fee” to cash-paying customers to discourage their use of cash and encourage the use of debit/credit cards.

Oh…and people writing checks in a retail establishment should pay double the price of whatever they’re buying!

Why I Hate Scoopuccino’s

For those not in the know, Scoopuccino’s is an Ice Cream joint/restaurant here in Potsdam. I avoid it like the plague, principally because they have a wall covered with lists of all the different flavors of ice cream they allegedly have available for your purchase and consumption but rarely have the flavor my kids decide they want after staring at the wall for 5 minutes and coming to a decision. A fair estimation is that they have actually had the flavor in which we are interested 20% of the time.

Also, as Edd mentioned in a comment on my recent status update, the place is staffed by un-/poorly-supervised children who would rather spend time chatting with their friends who come in the back door and linger in the kitchen/prep area than they would actually providing service to customers. Since “service” mostly consists of saying, “we don’t have that flavor today” you’d think it wouldn’t be too much trouble!

Today I had a meeting. The people calling/scheduling the meeting chose Scoopuccino’s as the meeting place. I cringed inwardly when I clicked “confirm” on the meeting invite. When I’ve gone there for food, it’s always been SLOW. We only schedule an hour for this meeting, and I knew darn well that was incredibly optimistic. I arrive at Noon. 10 minutes later we have drinks and have placed our orders. I decide to try the “Roast Beast” which is sliced roast beef on dill bread with provolone cheese, mushrooms, and onions. I order it with NO ONIONS.

35 minutes later, our food gets delivered. Chris (next to me) ordered a burger but has no interest in the ketchup and informs the waitress she can take it back. I call her off, saying I want some. I lift the bread to apply ketchup and see…..onions. I had been greedy and opted for the “NY Deli Style” version of the Roast Beast which is supposed to be a full pound of meat. The waitress was apologetic when bringing my order, as it wasn’t a full pound as they were now (after filling my order) out of beef. So I knew there was no more to be had. Given that our initial orders had taken 35 minutes to come, I couldn’t very well order anything else and leave anytime before 1:30. So I just sat there while everyone else ate.

The waitress was mortified, very nice, and EXTREMELY apologetic. She had written “no onions”. I had seen her WRITE “no onions”! I don’t blame her. I blame the management of an establishment that can’t, from my perspective and personal experience, ever seem to “get it right”. I won’t be going back anytime soon if the decision of where to eat is at all up to me!!

Last year they bought Morgan’s ice cream stand downtown. I’ve been there several times so far this Summer and end this missive on a happy note by reporting that they haven’t (yet) managed to screw THAT up!!